Bearing customers going quiet
Know when a shop that reorders the same pillow block starts ordering less, while a call can still catch the next rebuild.
Sound familiar?
A mill used to reorder the same pillow block every quarter, then the orders got lighter.
A repair shop that bought the same insert and seal every month has not called.
The counter knows the bore. The last housing is not in front of anyone.
How I find it
Sales history by account, so a lighter rebuild shows up before the account is gone.
Purchases you made because that shop always came back for the same housing.
Your accounting system, where an open quote for that bore can still be sitting.
What the system does
It watches those bearing accounts 24/7 and pings you when a steady buyer orders less of the usual housing. It never calls them. You decide.
SampleA repair account that usually reorders the same pillow block ordered a lighter set. A call can still catch the next rebuild.
You decide
You decide who is worth a call. The system does not contact the account.
Questions
What counts as going quiet?
A steady rebuild account ordering less of the housing they usually take, not a one-time bore you never expected back.
Does it call the customer?
No. It pings you. It never takes action on its own. You decide.
Why bearings specifically?
Rebuilds repeat until the machine is back. The quiet stretch is easy to miss when the counter knows the bore by heart.