How we handle information.

Information we receive

This website does not include a contact form, user accounts, analytics, advertising pixels, a database, or nonessential cookies. If you contact us, we receive the information you choose to provide, such as your name, email address, mobile number, business information, and the contents of your message or inquiry.

Our hosting provider may process limited technical information needed to serve and secure the website, such as an IP address, browser or device information, request details, and security logs.

Text messaging and mobile information

If you provide a mobile number and expressly agree to receive text messages, we may use that number to respond to an inquiry, follow up after a missed call, schedule or confirm an appointment, send reminders, and provide customer support. Message frequency varies based on your interaction with us. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may reply STOP at any time to opt out or HELP for help. We may retain records of your consent and messaging preferences as reasonably needed to honor your choices and comply with applicable requirements. Additional program details are available in our Messaging Terms.

We do not sell or rent mobile numbers or text-message consent information. We do not share mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes. We may share limited information with service providers that help us deliver messages or operate the program, but only as needed to perform services on our behalf.

How information may be used

We may use information to:

• respond to questions and business inquiries;
• communicate about potential or existing business relationships;
• operate, maintain, and secure our website and business; and
• comply with applicable legal obligations or protect our rights.

Service providers

We use service providers to host and operate this website and our business communications. These providers may process information on our behalf as needed to provide their services, maintain security, or meet legal obligations. We do not sell personal information. As described above, mobile numbers and SMS consent information are not shared for third-party or affiliate marketing.

Retention and security

We keep information for as long as reasonably needed for the purpose it was collected, our business records, security, dispute resolution, or legal obligations. Retention periods can vary depending on the nature and context of the information.

We take reasonable measures intended to protect information. No website, email system, or method of electronic storage can be guaranteed to be completely secure.

Your choices

You can choose not to email us or not to include information that is not necessary for your inquiry. To ask about information you previously provided, contact us at brian@crafta.studio. We will consider requests in light of the information involved and any applicable obligations.

Policy updates

We may update this policy as our website or practices change. The effective date above shows when this version took effect.

Contact

Questions about this policy may be sent to Crafta Studio LLC at brian@crafta.studio.